The signing of the Reservations Form and paying the deposit by the party leader confirms the acceptance of the terms and conditions set out and shall be binding on the person(s) booking and intending to occupy the premises.

• No parties of guests who are all under the age of 21 will be accepted.
• No pets accepted.
• For the comfort of all guests the villa is NON-SMOKING. If the management find there has been smoking then there is likely to be an additional cleaning cost, which is deducted from your deposit.
• The villa is registered with the State Authorities and is in full compliance with all relevant legislation.
• You can download our Booking Form in Adobe PDF format and then post to us at the address shown on this form.

General

• The villa is available for occupancy from 1600 hours local time on the day of arrival.
• Departure time is 10:00. This may be extended by prior agreement.
• All patio doors are fitted with child safety alarms. Fire alarms are fitted around the villa. Tampering with alarms will result in a deduction of £35/$50 from your security bond, and is an offense.
• All local telephone calls within USA  and Canada  are free.  All other outgoing calls require a credit card activation.
• All bed linen and towels are provided for your needs.

Payment Details

• A deposit of 20% of the total booking with your completed reservation Form. A receipt and confirmation of your booking will be sent to you when the cheque has been cleared.
• Payment of the balance is due 8 weeks prior to your arrival date.
• An additional £250/$440 security bond if payable at the same time as the outstanding balance mentioned above.
• Failure to pay the security bond with balance at due date, will render this contract invalid, and the management reserve the right to reallocate the property.

Security/Breakages Bond

• The villa front door key must be left in its security box each time you leave the property. The loss of the door key will result in a charge of £250/$440 from your security bond, as all exterior door locks will need to be changed and as a result will cost the home owner money.You will be provided with one key for the villa. In the event that you lock yourself out, you are to phone the Management Company immediately and they will allow you re-entry into the villa. However, you will incur a small charge for their services depending on the call out time (£15/$25 in office hours and £65/$100 out of office hours).You are held responsible for any damage or breakages that may be caused to the property, its contents and for any items in the inventory during your stay. All damages and faults caused or found at the home must be reported to our Property Management Company at the earliest opportunity. Damages may include additional cleaning costs for spills, stains etc, and will be deducted from your security deposit.We reserve the right to retain the security deposit (in part or full) to cover breakages, damage or non-return of the key. Receipt for repairs/replacements will be provided in the unlikely event that such retention of the security bond is required. The deposit is refunded subject to any stoppages which will be assessed after your final stay, and will be returned within 30 days of your return date. We reserve the right to pursue a quest for recompense for any and all damages caused which may exceed the value of the security bond within 14 days of being served notice of this.
• Florida has a sub-tropical climate and care must be taken with food that is left uncovered. Apart from spoiling and contaminating, food left uncovered can attract insects very quickly. Any added costs for pest control services incurred from lack of care in this respect may be passed to you. Please also make sure that all doors and windows are fully shut at all time, as this helps the internal space cool via the air conditioning and reduces build up of mildew and bugs.

Cancellation

• In the event that you need to cancel the following conditions will apply: 12 or more weeks prior to arrival date - a full refund of deposit, 8-12 weeks prior to arrival date: full loss of deposit, less than 8 weeks prior to arrival - 100% of the total cost.

Please ensure you have travel insurance to cover your losses if cancellation is due to an insured event beyond your control resulting in financial loss.

Liability

• We, nor our Management Company accept liability whatsoever for death, personal injury, accidents, loss or damage to persons or personal effects however caused as a result of use of the pool, spa or/and villa. It is your responsibility to ensure that children are always supervised properly in and around the pool, spa and villa.

Force Majeure

• We, nor our Management Company will accept no responsibility, or be held liable in respect of damage or change caused by force majeure, e.g. industrial action, floods, closure of airports,terrorist attacks, weather conditions or other events beyond our control.

Complaints or Dissatisfaction

• In the unlikely event of a complaint during your stay please contact the Management Company immediately. If the matter cannot be resolved you should contact us, in writing, within 14 days of the end of your rental period.